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Top 10 Reasons to Consider Open Source CRM

Jun 08, 2010, 18:31 (3 Talkback[s])
(Other stories by Jennifer Schiff)


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"While open source CRM solutions have been around for many years, some businesses are hesitant to try them for a variety of reasons, including the perception that they are not as sophisticated or as reliable as traditional CRM solutions and/or do not provide support. But as eCRMGuide.com found out from talking to Martin Schneider, the senior director of communications at SugarCRM, a leading provider of open source customer relationship management (CRM) software, today's open source CRM solutions are just as reliable and can provide more bang for the buck than traditional proprietary CRM applications.

"More bang for your CRM buck. Not counting the free open source solutions out there (including SugarCRM's Community Edition), commercial open source CRM solutions, such as SugarCRM's Enterprise edition still cost significantly less than, say, Salesforce.com's Enterprise edition -- $600 per user/per year vs. $1,500 per user/per year -- and offer similar features, functionality and support."

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