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Open Source Business Intelligence Gets Smarter

Aug 06, 2010, 00:05 (0 Talkback[s])
(Other stories by Herman Mehling)

[ Thanks to Paul Shread for this link. ]

"A good BI tool or suite makes the difference between acting on facts and assumptions, which can drastically influence sales and profitability, said George Mehok, CIO of Revol Wireless, which uses the open source Jaspersoft BI suite from Jaspersoft.

""Our most pervasive use of our BI toolkit is KPI reporting and dashboarding," said Mehok, noting that the hyper-competitive nature of the wireless industry forces Revol to track its performance at various levels, including company, region, store and employee.

""Every report or dashboard includes a KPI or other metrics to compare performance to targets — and that keeps us all focused on accountability," said Mehok.

"Revol also uses analytics to uncover opportunities, validate assumptions and solve problems associated with its sales, marketing and customer service performance."

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