"To make it easier, Datamation is updating our list of open
source replacements for small business applications that we first
published last year. This year's list contains a number of new
products in categories likely to be of interest to small
"Second, even if they're aware of open source software, some
small business owners are hesitant to deploy open source options
because of support concerns. After all, if your IT department is
small or non-existent, being able to get help when something goes
wrong is a big worry.
"Fortunately, many of the applications on this list now offer
paid support and a large and growing percentage are now available
on a software-as-a-service (SaaS) basis. Although these offerings
aren't cost-free, they're generally still much less expensive than
their commercial counterparts because users don't have to pay
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