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Before you get locked into Lync, consider open source options

Jul 25, 2011, 11:04 (0 Talkback[s])
(Other stories by Savio Rodrigues)


Re-Imagining Linux Platforms to Meet the Needs of Cloud Service Providers

"As Microsoft's strategy is to grow Lync sales by selling into the Microsoft Office installed base, the first alternative you should consider is Google Apps, a direct cloud competitor of Microsoft's Office 365. Although Google doesn't yet offer a PBX, OnState Communications offers a cloud-based PBX in the Google Apps Marketplace. It also stands to reason that Google will add some degree of PBX capabilities to Google Apps.

"Twilio, a self-described cloud communications vendor, offers a platform to build voice and SMS applications using simple APIs. Twilio also offers an open source phone system through its OpenVBX offering. Twilio is targeted at developers, whereas Lync is a ready-to-use platform for companies. However, systems integrators or managed service providers could take the Twilio APIs and build a repeatable solution that offers much of Lync's capabilities."

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