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Content strategy: the new philosophy of technical documentation

Jun 26, 2015, 06:00 (0 Talkback[s])
(Other stories by Mikey Ariel)

As a technical writer working in the enterprise software industry for nearly seven years, I've seen a tremendous shift in attitude toward technical documentation by software users, creators, and organizations. If earlier in my career I was taught to document as much as possible, nowadays it feels like people care much more about content quality than quantity.

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