ZDNet: What Microsoft and AOL are *Really* Fighting AboutAug 16, 1999, 04:46 (8 Talkback[s])
(Other stories by Jesse Berst)
"... the instant messaging (IM) tussle between Microsoft and America Online may seem trivial. Particularly if you don't use IM. In reality, the nipping and growling is about a much larger and more important issue -- a giant new market that's just coming into being."
"The bickering is really about the future, because instant messaging could become the backbone for a huge range of new services on a wide range of new platforms."
"We should root for whichever company promotes the most open solution."