Enterprise Linux Today: SGI Adds New Support OfferingsOct 10, 2000, 08:57 (0 Talkback[s])
"SGI Global Services announced today several enhancements to its support services, resulting in more choices and increased flexibility for customers receiving support from SGI. These new offerings allow customers to obtain the type of support they need, whenever they need it -- ranging from personal, on-site response to access via the Web...."
"SGI brings more than 15 years of experience solving difficult problems for the world's most demanding customers to support both Linux and IRIX systems. With the addition of these new enhancements, SGI offers its customers the most comprehensive support for Linux and IRIX in the marketplace-including Mission-Critical Support and self-guided support using the SGI Knowledgebase."
"For Linux, SGI has more than 200 engineers trained on the Linux operating system who provide on-site, telephone and online support to customers worldwide. Two additional support programs, CallPacks and WebPacks, are available on a per-incident support basis, offering even greater flexibility for Linux customers whose support needs are difficult to forecast."
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