"I know exactly the situation you mean--they're asking
for the moon on a plate, but they don’t realize it. The
classic example is someone coming into the forums after they try
out Mandriva, and it's the first Linux they've tried. They say
"well, why doesn't my wireless card work?" and "why doesn't this
USB Bluetooth adapter work?" and "Linux is just rubbish! Why
doesn't all this stuff just work straight away?”
"I find all that a bit funny, because I came in around 2001,
when you’d have the exact same tenor of post on mailing lists
or Usenet at the time. The difference is that back then, it would
be, "Why doesn't my network card work? Why doesn't my graphics card
work?" We've gone from broken graphics cards to broken Bluetooth in
five years, which I think is pretty good, actually."