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Would you like fries with that?

Jul 27, 2011, 16:03 (2 Talkback[s])
(Other stories by Simon Brew)

[ Thanks to Linux User & Developer magazine for this link. ]

"This time, though, I wasn't quite so lucky. Once I'd found the laptop that I needed to get – with the only OSes on offer being Windows 7 and Mac OS – I called the assistant over. It was going well. 'I'd like this one, please,' I said, expecting some favourable acknowledgement in return.

"And then he threw me. I'd like to think that if I ever run a shop and someone wants to buy something, I'd show some appreciation, or courtesy, or something vaguely human. Here? The response was simply this: 'What anti-virus package are you looking to use?'

"All I'd asked for was a laptop. In return, I got a question about security software. An ironic one, given that the laptop in question actually came with some pre-bundled. I recovered my composure and replied: 'I'm sorted thank you'. But the assistant wasn't finished. 'But which package are you using?", as he hovered next to a Norton display. 'I'm sorted thank you,' I repeated, with as much of a sinister glare as I could muster. It wasn't very sinister, in all honesty, but it just about did the job."

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