"A hiccup at Dell's service parts department saw a
number of motherboards with malware-infected firmware go out the
door to customers.
"Like patients who enter the hospital for a simple tonsillectomy
and end up leaving with pneumonia, it seems like customers seeking
help from Dell's service parts department may have made things
worse for themselves, while trying to make things better. The
company admits it may have sent out a number of motherboards with
malware lurking within their firmware."
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