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Windows is Easier

Oct 19, 2010, 18:02 (6 Talkback[s])
(Other stories by Elinor Mills)

I see these articles all the time. And yet people still think Windows is good and easy. --ed.

"Most of the antimalware scanners include tools for removing the problem program once it has been detected. Microsoft has its own Malicious Software Removal Tool, which is updated to detect new malware every month on Patch Tuesday, checking for specific malware on the machine. Another good resource is the Bleeping Computer forum, which specializes in free help to remove malware. It's helpful for those who are patient or on a severely tight budget. The forum is also excellent at helping users diagnose the difference between malware-caused performance problems and nonmalicious ones. However, if using the removal tools doesn't do the job, or you are not computer savvy enough to dive in to your system to try to remove the malware yourself, you might have to contact tech support through your security software provider or an independent firm. Microsoft's Consumer Security Support site requires users to run the company's free antimalware scan before an agent can help.

"Getting tech help to clean up an infection can wind up costing as much as several hundred dollars for a complicated job."

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