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CVS Health CIO: Why doing what you say matters in IT

Jan 03, 2017, 23:00 (0 Talkback[s])
(Other stories by Stephen Gold, CIO, CVS Health)

We use a performance management mechanism within IT at CVS Health called the “Do:Say Ratio” to continually remind ourselves that ideas are great, solutions to problems are wonderful – but if you don’t execute on those great ideas and solutions, we will not achieve our goals.  

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