"Joe the Plumber emerged in the recent US Presidential election campaign, and became a representation of regular American workers. What's not as well known is that Joe has a cousin, Cain the Chief Information Officer.
"Cain is my little work of fiction, but do allow him to represent the modern IT team leader, currently besieged with budget cuts, spending freezes and team member redundancies.
"Joe and Cain have different jobs but there are some similarities. For one, they both work on the behind-the-scenes work that integrates homes and offices with regional, national and global facilities.
"A lot of people don't put any thought into what Joe and Cain do until something goes wrong and they are literally engulfed with poo everywhere. Even then, they want it to be fixed right away and complain about the bill."
