"Specifically, Microsoft's rep said, "By tomorrow you should allow the battery to fully run out of power before the unit can restart successfully then simply ensure that your device is recharged, then turn it back on."
"There's one additional problem if you have DRM (Digital Rights Management)-crippled content on your Zune from Zune Pass, "you may need to sync your device with your PC to refresh the rights to the subscription content you have downloaded to your device." Until you do, you won't be able to play any of this music."
