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An open source policy that works in practice

True story. A project team was in need of an open source tool. Following their company’s policy, the team requested their Information Systems (IS) department download the tool. They were soon bombarded with a host of questions and a form that needed to be filled out, which they complied with. Not satisfied with the information provided and unable to take a decision, the IS department then forwarded the request to the Legal department.

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