“Cisco Systems, Inc. today announced that the Cisco Customer
Interaction Suite is now available to customers.”
“The suite includes the new 3.0 release of Cisco Collaboration
Server, Cisco Media Blender, Cisco Media Manager (formerly Media
Router) and the debut of Cisco eMail Manager. Cisco’s expansion
into the customer interaction software marketplace is based on
software developed by WebLine Communications Corp….”
“Pricing for the Cisco Customer Interaction Suite starts at
$1,500 per agent seat. The suite is now available. Platforms
supported include Windows NT, Sun Solaris and Linux.“