“… to Provide Linux Technical Service and Support in
Japan.”
“Under the agreement, Linuxcare will provide Level 3 back-line
support for DTTS support engineers, enabling them to provide an
unparalleled level of Linux support services for their customers.
Level 3 support is defined as requiring in-depth knowledge of Linux
kernel technology to solve complex problems. Linuxcare provides the
world’s leading resource for solving technical problems requiring
Level 3 expertise.
“DTTS’ recently opened Synthesis Linux Solution Center, located
in the Akihabara District of Tokyo, will serve as a center for
testing and demonstrating Linux solutions and for providing Linux
support directly to the Japanese market. DTTS’ Linux support
services, backed by Linuxcare technical experts, are available
immediately.”