[ Thanks to Amber
Graner for this link. ]
“Participants were asked to Install Thunderbird from
the Software Center, Create an account, Sign up, Create filters,
Set up alerts, Manage emails in folders, Create a signature, Change
the color of the font, Create a contact list, Search for a specific
email discussing a form (which I had sent prior to the session and
Respond to an email that contained an attachment: in particular,
open the attachment, modify it and send it back to the original
sender.“The trouble areas for this group of tester seemed to be with
installing, creating folders, creating filters, finding opening and
modifying attachments, as well as searching. There were other “less
critical” issues that were identified such as setting up a mail
account and alert, as well as creating a signature.”