“Open source software has taken up residence on enterprise
networks despite initial concerns that its unconventional version
control and support structure would make it a risky bet for
corporate IS.“
“One big reason that companies have moved from playing around
with open source programs, such as Linux, to using them in
production networks is that a greatly improved service and support
network has emerged….”
“Linux support companies have been forging partnerships and
releasing new services at a furious pace, and Linuxcare has been
among the busiest.”