Jay Vikram Bakshi
writes:
Hughes Software Systems (HSS), India’s #1
communications software company, has decided to offer online
support to the Linux user community in India and abroad.
HSS will provide free support to Linux users over electronic mail
(email) and phone, seven days a week, 24 hours a day through its
‘7X24 Free Support Program’. Dedicated telesupport
will be available at +91-124-346666, extn.2929 at its Gurgaon
facility. Email support will be provided through penguins@hssworld.com ‘7X24’
(Seven cross twenty four), seven days a week, twenty four hours a
day, is an HSS support philosophy that has now been extended to the
Free Support Program for Linux.
Launching the ‘7X24 Free Support Program’, Mr Vinod Sood, Assistant
Vice President, Head of Engineering, HSS, said, “We have decided to
offer this free service in view of the tremendous interest
generated among users in India and abroad who have started working
with this open source operating system.” Currently, there are an
estimated 50 million users worldwide. The Indian user community is
also growing very rapidly.
HSS, a subsidiary of USD 1.2 billion Hughes Network Systems (HNS)
based in Maryland, USA, has 3000 person years of cumulative
experience on Linux and Linux-based software development and
applications. Since its inception in 1992, HSS has used Linux as
the development platform of choice. An HSS analysis of competing
operating systems, at that point of time, had rated the open source
operating system the highest on parameters of flexibility, richness
of features and robustness.
“HSS has a large base of more than 600 professionals who have
unmatched expertise on Linux. Over the last six years we have used
and supported Linux informally within the IT developer community.
With the emerging interest of Small Office Home Office users in
this open source operating system, we have decided to extend our
online support to Linux users across industry,” said Vinod
Sood.
The benefits of Linux as a tool for software development and as an
operating system of choice emerges out of its rich feature set and
ease in application development. The system provides an open source
code and free use of third party tools developed by users and
developers across the globe. All this helps in speeding up software
development schedules and allows users easy portability on to their
choice of operating system.
Hughes Software Systems Ltd.
Hughes Software Systems specializes in the development of software
solutions, products and services for data communications, satellite
communications, telecommunications and Internet applications. HSS’
products and services for the advanced telecommunications market
include Telecom Protocol Stacks (V5.2, VB5, SS#7, INAP), Mediation
Device Systems, Advanced Intelligent Networks (AIN), and web
applications like 2ndlook, Bazarwatch, NetPay.