Information Today: There’s No Need to Fear Open Source

“The last time I wrote about open source (OS) software was in
last September’s issue of Computers in Libraries, which was devoted
to making the most of what you have and do-it-yourself solutions.
After the column appeared, I received an e-mail from David
Dor­man of Index Data, who believed that I had done OS products
a disservice by discussing them with do-it-yourself projects. He
felt it implied that products based on open source were unsupported
and required technical expertise that not every librarian might
have.

“Mr. Dorman is correct: Products based on open source do not
have to be homegrown, unsupported software. Commercial vendors can
certainly offer OS products and provide top-notch support…”

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