“Startup offers education, compatibility testing, consulting
services, and technical support to organizations using
Linux.“
“Linux’s future looks more certain every day. What’s not certain
is who will do the tech support. As more and more IT organizations
are discovering, implementing a Linux strategy requires that
developers and system administrators have access to expertise about
networking, security, optimization, and other aspects of the
operating system.”
“In the commercial world, such support comes from the OS vendor.
In the Linux world, the IT organization’s relationship with the OS
vendor may be just a few hundred dollars deep. No Linux publisher
can afford to provide extensive support and services. What the
Linux world needs is a third-party organization to provide
services, tech support, and other resources to IT organizations
making the move to Linux.”