Re: How to make Debian more attractive for users

“I think what’s really underlying many of the complaints about
the difficulty of reporting bugs in Debian is this:

“People think it is unfair that naive users find it difficult to
report bugs in Debian and that they’re not encouraged to do so.
People feel that those users are being disenfranchised, or
ignored.

“I want to tackle this head-on, because while it has some
emotional appeal if you don’t think about it too hard, it’s
criticial to understand the fallacies it’s based on if you’re going
to try to understand how a software development effort like Debian
has to work.”

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