[ Thanks to Jill for this link.
“A small start-up based in Seattle has started selling a
‘self-support’ tool for developers working with Java and/or Linux.
SourceLabs says its ‘Self-Support Suite’ can quickly identify
problems and locate solutions for users of Hibernate, Spring,
Struts, Axis, and Tomcat, as well as select Linux applications.
“The Suite appears to comprise a local database that sits on the
local network, remotely collecting and monitoring syslog data from
machines subscribed to the service. Initial rates are $100 for
developer PCs, and $400 for ‘production’ application