Thanks to Judge for this
link.
“HP is the latest company to promise 24 x 7 support. How does
this affect Linux vendors and VARs?”
“Everyone from industry analysts to Linux vendors always has
stressed that the real money in open-source software lies in
service and support. And now, with Linux making serious inroads
into the corporate marketplace, the market-share struggle between
the various distributions is ceding center stage to the behemoth
services organizations vying to support these meaty
contracts…”