“E-businesses are demanding tools that deliver top-level views
of all their customer interactions, online and offline.
Next week, Digital Archeology will release c-Discovery,
an application that lets users compare the performance of
multiple ‘customer touch points’ within an organization. The
tool includes prebuilt analytics for customer profiling and
segmentation, product usage and migration trends, profitability,
and website-path analysis.
c-Discovery is an offshoot of the… Discovery Suite developer
platform, which handles the loading, cleansing, managing, and
presentation of data from multiple sources.”
“A Linux version for both products is due out later this
year.”