Viability of Open Source Software in a Large Enterprise

“The purpose of this document is to provide an informative look
at Open Source Software (OSS) within a large enterprise. There is
no intent to prove or disprove whether OSS is a correct choice in
any given situation. Rather, there is the intent to demonstrate to
an enterprise IT professional that OSS can often be a valid
alternative when evaluating software for the enterprise.”

Table of contents:

1.0 Introduction
2.0 Definitions
3.0 History
4.0 Questions

4.1 Why should OSS be used in an enterprise?
4.2 Is OSS stable enough to use in mission-critical areas?
4.3 What do I do if something goes wrong?
4.4 Where can I find people to work with OSS?
4.5 Will I have to retrain my IT group?
4.6 What does OSS cost?
4.7 Is OSS easy to use?
4.8 What training & reference materials are needed to use
4.9 Does OSS have a future upgrade path?
4.10 Who is using OSS?
4.11 Scalability
4.12 Configurability
4.13 Is OSS Portable?

5.0 Conclusion & Recommendations
6.0 Appendix

6.1 Contributors
6.2 Open Source Software List
6.3 The Open Source Definition
6.4 GNU Public License