Why an open source community beats access to tech support | Linux Today
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Why an open source community beats access to tech support

Written By
Web Webster
Web Webster
Apr 23, 2014

Hesitations people may have when considering whether to use an open source product probably include the fact that you can’t just submit a helpdesk ticket when you run into a problem and expect a response within two business days. Most of the time, no single company or entity exists behind an open source project, like with a proprietary system. Instead open source has communities.
Web Webster

Web Webster

Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.

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