Virgin goes back to the manual after system crash

“This latest computer crash, which looks to be as serious as the
2010 fiasco, will place more question marks around the integrity
and robustness of the .NET based Navitaire New Skies system which
claims to be able to handle load spikes and scale easily as
passenger volumes increase.

“The crash also raises questions about the level of redundancy
built into Navitaire, which is supposed to provide back-up systems
in the event of failure.

“At last report, the back-up systems had kicked in and the
systems were once again up and running. However, no reason has been
given as to why the outage ran into hours.”

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