Thanks to bdearing for this
link.
“Cars and toasters are expected to work. But bad software is a
norm, and the industry wants to keep it that way.”
“Their intention is clearly stated in the licensing agreement
displayed on your monitor when you install new software. Clicking
OK means you agree that the manufacturer bears no responsibility
for defects.”
“… some courts… have recently declared these licenses
illegal because they contradict provisions in the Uniform
Commercial Code, the grandfather of all consumer-protection laws.
The software industry, seeing where this liability could lead, now
wants to exclude itself from the minimal consumer protections
offered under the code. Its argument? Perfect or error-free
software would be either impossible or too expensive to
produce.”