CNET News: IBM adding Linux support options

Thanks to James Derry for
this link.

“On Tuesday, IBM will announce forthcoming technical support
for Linux in 165 countries,
marking another stage of
acceptance. Big Blue’s step is a bit late, however, as the giant
earlier said its global Linux support would be in place by

“Growing support options are an indication of Linux’s gradual
incorporation into mainstream computing companies, not to mention
installation at businesses in many industries.”

“Currently, Big Blue offers free telephone or email technical
support for 90 days after a customer’s first call for Red Hat and
Caldera Systems editions of Linux. By August, IBM will add SuSE and
TurboLinux into its support plans, the company said.

“IBM provides the first levels of technical support, but sends
the tough calls to the original sellers of the software.”