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Computerworld: Linux Users Turning to Peers for Help

“Early adopters have figured out how to take advantage of Linux
despite that lack of major-player support.”

“Rather than wait for big vendors like Compaq Computer Corp. or
Hewlett-Packard Co. to support Linux, users have become
self-sufficient, tapping into the open-source operating system’s
freewheeling user-to-user support system.”

Complete
story
.