[ Thanks to Jason
Greenwood for this link. ]
Aspect Communications recently announced the successful
completion of tests running its contact center management suite
application, Uniphi, on Asterisk, an open source IP-PBX.“In addition to evaluating the integration Latest News about
integration of Uniphi Suite with the Asterisk IP-PBX, the tests
entailed a demonstration of call handling functionality–including
queuing, collecting, routing, prompting and transferring–as well
as advanced speech recognition-drivenself-service features, the
company said…”