Enterprise Computing: LinuxCare ramps up service

“A San Francisco company that provides technical support for the
Linux operating system has launched a business plan that merges
some of the altruistic incentives that have drawn people to
contribute to the Linux effort with the crass, yet ever popular,
profit motive.”

“But the company also will give something back to the Linux
community. Specifically, LinuxCare will post whatever it learns
through its technical support on a public database. Searching the
technical support database will also be free, he said.”

“We have to be part of the Linux community. We have to give
back, to make sure Linux keeps developing,” Tyde said.