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InfoWorld: Red hat, Compaq extend partnership with support deal

“Red Hat established a little more credibility among corporate
accounts for Linux Monday, signing a deal to provide technical
support for Compaq’s enterprise users.”

“Under the terms of the agreement, Compaq’s Customer Services
group will present the more difficult support issues to Red Hat’s
support organization. As Compaq makes changes to Linux during
support efforts, Red Hat will test those changes and make them
available in future versions of the operating system.”

Red Hat will also distribute those changes, making them
available to the open-source community under the General Public
License.


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