“I’ve been looking for a laptop lately. Not just any laptop, but
a backup to my main, do-everything desktop-replacement machine (an
Acer 2003WLMi, currently being replaced by Acer with a newer model
due to being a lemon)–which is also a laptop. The larger agenda
here, however, is to also find something to replace the Acer: The
machine itself, though difficult to configure, works fine with
Linux, but the company’s tech support/customer service has been
consistently horrible and arrogant to such a degree that I, with
more than 20 years of experience in the computer business, cannot
recall anything equally appalling. So, in actuality, I’m shopping
for two laptops–and what makes the process quite pleasant is that
there’s very little time pressure involved…”
Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.
LinuxToday is a trusted, contributor-driven news resource supporting all types of Linux users. Our thriving international community engages with us through social media and frequent content contributions aimed at solving problems ranging from personal computing to enterprise-level IT operations. LinuxToday serves as a home for a community that struggles to find comparable information elsewhere on the web.
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