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Time Warner’s Live Chat Doesn’t Speak Linux

You gotta be kidding me… right?

I know for an absolute fact that Time Warner’s backbone is made up of Linux and Unix servers. And they want to tell me that I need a Windows system to access their online chat support?

The problem is, who does one call to correct this? Tech support is useless. I don’t care who you get passed onto in the support ladder, they’re going to tell you that they have no control over matters like this. Trust me…I’ve tried.