“At that point, I actually hoped my computer was faulty — I
must be the only person on Earth who would even hope for that! I
persisted and tried a few more times — the little beast would
freeze within three and six minutes. Guaranteed.“I searched online. Mine wasn’t an isolated cases —
other people experienced freezes too with Inspiron Mini computer in
their stock installation. I wasn’t the only person
who’d bought a toaster that only made warm bread.“Further online research revealed that tech support would have
asked me to reinstall GNU/Linux using the install disk that came
with the computer. I did just that. Result: it still froze, no
improvements.“That’s when I called the friendly tech support at Dell.
This was my very first call to tech support of any kind. The
technician, with his happy and broad Indian accent, explained to me
how to run the hardware tests, a necessary step before he could
pass me on to the Ubuntu specialists.”
Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.
LinuxToday is a trusted, contributor-driven news resource supporting all types of Linux users. Our thriving international community engages with us through social media and frequent content contributions aimed at solving problems ranging from personal computing to enterprise-level IT operations. LinuxToday serves as a home for a community that struggles to find comparable information elsewhere on the web.
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