Computerworld: Expert: With Open-Source Software, ROI Tough to Peg

“For businesses looking to move to open-source software, the
metrics used to compare return on investment with proprietary
software may not always give the best answers. Basing such
decisions on the costs associated with licensing fees, hardware,
support and maintenance–all traditional ROI factors–ignores the
expertise of workers who can create and use open-source
software.

“That was the argument made today here at the seventh annual
O’Reilly Open Source Convention by Robert M. Lefkowitz

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