“A couple of months ago, a friend of mine asked me a great
question: ‘If you had perfect information about the trends that
will affect business technology most over the next three to five
years, what would it look like?’“I told him that I needed some time to think about it, to think
about how I’d use a crystal ball if someone were to give me one. So
here’s the list. If I could have perfect information about what
will drive business technology optimization over the next three to
five years, it would clarify uncertainty about the
following…”