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destinationCRM: To Open Source or Not to Open Source

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“The release of SugarCRM 3.0 in April and Salesforce.com’s
announcement of its Summer ’05 release to introduce several
open-source tool kits in June have signaled yet another move by
vendors into this rapidly developing space. While many companies
are attracted by the low cost and customization functionality,
recent developments within the space and continued popularity could
open new possibilities and introduce best practices for those
looking to invest…”


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