Information Week: Linux Support: Who Ya Gonna Call? | Linux Today

Information Week: Linux Support: Who Ya Gonna Call?

Written By
Web Webster
Web Webster
Apr 18, 2000

“It’s no secret: Linux is everywhere. In PCs sitting under desks
and in closets at businesses around the world, the open-source
operating system is chugging away, managing print queues, running
Web sites, and forwarding E-mail. And because Linux doesn’t crash
much, these systems haven’t required a lot of attention from
business IT departments. But running a few departmental servers is
different from running large, complex-perhaps even
enterprisewide-applications. And as a growing number of IT shops
contemplate using Linux on a broader scale, they’re grappling with
a new question: If you want to base a critical, enterprisewide
system on Linux, where do you turn for support and systems
integration?…

“When The Home Depot Inc., the $38 billion home-improvement
chain, asked itself the Linux support question about a year ago,
the answer it came up with was to turn to Linux distributor Red Hat
Inc. for help.”

“Home Depot is using Red Hat Linux 6.1 as a key building block
for a huge in-store system that its employees will use for tasks
such as receiving, ordering, and inventory management. Thin clients
will download Linux from the company’s Hewlett-Packard and IBM
servers in each store. Applications, written in Java, will also be
downloaded to the thin-client terminals from the servers.”

Complete
Story

Web Webster

Web Webster

Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.

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