“In a move that could help enterprises more easily expand their
use of open source software beyond the Linux operating system, SuSE
Linux AG is proposing a new service program for middleware products
based on open code.“‘There are a lot of new open source products in the middleware
market but it’s difficult for enterprises to know who is doing what
and, in particular, how to obtain service,’ said SuSE Chief
Executive Officer Richard Seibt, in an interview Tuesday at the
LinuxWorld conference and exhibition here. ‘The service that we’re
discussing with the middleware suppliers is for us to provide
‘one-face-to-the-customer’ support and maintenance for their
open-source products in addition to ours…'”