For some reason Canonical has always reminded me of Apple. There’s a certain level of arrogance in both companies, with both behaving to one degree or another as though every decision they make is the right one and those who don’t agree are somehow beneath concern. This has the potential to really turn off some users who then make it a point to avoid products and services from such companies. We saw some some of this when Unity was first released, and many Ubuntu users balked at using it. Some fled to Linux Mint, while others embraced Debian or other distributions. And there was an enormous amount of angry and negative feedback in various online forums and sites across the Internet. Such is the risk a company runs when it boldly disregards user feedback in favor of following its own internal compass.