Linux Shops Navigate the Nuanced Support Landscape

[ Thanks to Peter Parker for this
link. ]

“The world of Linux support has changed considerably since the
days of Slackware and other early Linux distributions. In many
ways, as the subscription-based models of Red Hat and Novell have
proven, it’s been for the better. Support has become more
consistent and effective with these commercial models.

“But easily accessible, affordable Linux support tailored to
users’ specific technology environments remains elusive…”

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