Novell.com: Novell Responds

“The following comments follow the flow of Mr. Ballmer’s letter.
Not surprisingly, the points made by Mr. Ballmer leverage only
those statements in its commissioned studies that reflect most
positively on Microsoft. A broader look paints a much more
objective picture, one more favorable to Linux.

1. “OBJECTIVITY:
   In teeing up the research results, Mr. Ballmer states that ‘In each
   case, the research methodology, findings and conclusions were the
   sole domain of the analyst firms. This was essential: we wanted
   truly independent, factual information.’ This is somewhat at odds
   with what transpired. Microsoft generally specified the
   configurations to be used…”

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