PR: Caldera Announces Services For Red Hat and Other Linux Distros

LINDON, Utah-April 29, 2002- Caldera Global Services, a division
of Caldera International, Inc. (Nasdaq: CALD), today announced
services for all major Linux distributions, including Red Hat
(Nasdaq: RHAT), SuSE, Turbolinux, Mandrake Linux and Conectiva.

Access to technical support is one of the key contributors to
adoption of Linux in business. Caldera is the only Linux vendor
offering a full range of enterprise class services for all major
Linux distributions on a worldwide basis. With service centers
around the world, customers now have a powerful choice for Linux
support, professional services, education and online services.

The expanded Linux distribution coverage is included in all four
of Caldera Global Services’ practices:

• Support Services, which provides a wide range of support
  offerings tailored to a diverse set of customer needs for high
  quality diagnosis and quick resolution, including 24X7 phone and
  email support by highly qualified Linux professionals;
• Professional Services, which helps partners and customers in
  large-scale project work, solution implementation and custom
  software engineering, while also serving customers in small
  footprint and dedicated function system markets;
• Education, which establishes partnerships with IT training
  organizations around the world to offer the highest quality
  training on Linux and UNIX platforms and products using Caldera’s
  OpenLearning Courseware;
• Online Services, which, with services such as Volution Online,
  provides a software asset management solution that reduces the cost
  of monitoring and managing Linux systems.

Underscoring Caldera Global Services’ expertise, Network
Computing, a CMP Media LLC magazine, recently gave Caldera Support
Services its Editor’s Choice award for Linux support as well as
named Caldera as a finalist for the 2002 Well-Connected Awards in
the category of Linux Support. Caldera Support Services was chosen
for its ability to provide the highest level of support for
corporate customers who develop or support solutions on all major
Linux distributions.

“With Caldera Global Services’ proven track record, thousands of
worldwide customers such as Pizza Hut, Eckerds, NASDAQ, NEC,
Deutsche Bahn, National Westminster Bank and McDonalds trust
Caldera as their services solution provider. Our expansion to
support all Linux distributions allows customers to confidently
roll out Linux solutions backed up by a worldwide professional
team,” said Reg Broughton, senior vice president, Operating Systems
and Services Business Line, Caldera. “In addition, Caldera’s
history in UNIX services, our long-term Linux expertise and our
global infrastructure, including multi-lingual support centers
around the world, position us better than other Linux vendor to
provide business-focused services.”

“As a Value Add Distributor of Caldera UNIX and Linux products,
it’s critical for us to receive quality support in a timely manner
for all the various operating systems and software products that
EBIZ Enterprises support. With our customers depending on quick and
accurate support, we have always been able to rely on Caldera
Global Services,” said Pamela Stratton, technical support manager
of EBIZ Enterprises. “Caldera has provided EBIZ with consistent
high quality service and unmatched technical ability over the
years, and now with CGS supporting all Linux distributions, they
are a logical, one-stop support partner for EBIZ Enterprises.”

“DTR Business Systems has significant experience in configuring,
supporting and trouble-shooting UNIX, Linux and Windows based
servers. In fact, our technical expertise is a ‘value-add’ that our
customers have come to count on. But, when we deal with an
especially complex or difficult problem, it is nice to have a major
support organization like Caldera to turn to,” said Steve
Moritsugu, director of DTR technical support.

For in-depth information about Caldera Global Services, please
visit http://www.caldera.com/services/.