SearchEnterpriseLinux: Golden's Rules: Analyst Blunders in Assessment of Open Source CRM | Linux Today
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SearchEnterpriseLinux: Golden’s Rules: Analyst Blunders in Assessment of Open Source CRM

Written By
Web Webster
Web Webster
Oct 9, 2004

“On the day the peasants stormed the Bastille, beginning the
French Revolution, King Louis XVI famously wrote in his diary,
‘Nothing happened.’

“IT industry analyst Erin Kinikin of Forrester Research recently
issued a similarly breezy dismissal of a critical IT trend. When
queried about the role of open source CRM applications, she
asserted that enterprises aren’t concerned about software licensing
costs because the majority of project costs are associated with
process re-engineering and product integration…”


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Web Webster

Web Webster

Web Webster has more than 20 years of writing and editorial experience in the tech sector. He’s written and edited news, demand generation, user-focused, and thought leadership content for business software solutions, consumer tech, and Linux Today, he edits and writes for a portfolio of tech industry news and analysis websites including webopedia.com, and DatabaseJournal.com.

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