[ Thanks to js61351 for this link.
]
From Part 2:
“After the initial evaluation and planning, what was the
first phase of your OpenOffice deployment?
Daniel Bray: We rolled it out to our [100-person] IT department. We
did a demonstration at one of our ‘Lunch and Learns.’ Our CIO
[chief information officer] talked to the department, saying, ‘This
is going to be our Office upgrade, and I want you all to use it
often.’ We then supported our own department as they used it. They
saw the differences, but they also saw how easy it was to use for
everyday tasks. We’re still in that phase, getting our most
computer-literate people to use it with all of their different
applications…”
Complete Story (Part 2)
Complete Story (Part 3)