“Worries about the support provided by commercial open
source software (OSS) vendors turned up as a top adoption barrier
for IT managers we recently surveyed. Is that concern
well-founded?“Julie Hanna Farris: It’s a legitimate concern
because the market is so very much in its early stages. It’s much
the same as doing business with a young company, whether it’s open
source or not…”
SearchOpenSource: Hybrids: How Free+Fee OSS Models Put Vendor Support on Solid Ground
By
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